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| Login and Registration Issues |
| Why can't I log in? Have you registered? You must register in order to log in. Have you been banned from the board? (A message will be displayed if you have.) If so, you should contact the webmaster or board administrator to find out why. If you have registered and are not banned and you still cannot log in then check and double-check your username and password. Usually this is the problem; if not, contact the board administrator. Back to top |
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| Why do I need to register? You you need to register in order to post or reply to messages. Registration will give you access to additional features not available to guest users such as private messaging, emailing to other users, usergroup subscription, etc. Back to top |
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| Why do I get logged off automatically? If you do not check the Log me in automatically box when you log in, the board will only keep you logged in for a preset time. This prevents misuse of your account by anyone else. To stay logged in, check the box during login. This is not recommended if you access the board from a shared computer, e.g. library, internet cafe, university cluster, etc. Back to top |
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| How do I prevent my username from appearing in the online user listings? In your profile you will find an option Hide your online status; if you switch this on you'll only appear to board administrators or to yourself. You will be counted as a hidden user. Back to top |
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| I've lost my password! Don't panic! While your password cannot be retrieved it can be reset. To do this go to the login page and click I've forgotten my password. Follow the instructions and you should be back online in no time. Back to top |
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| I registered but cannot log in! First check that you are entering the correct username and password. If this is not the case then maybe your account need activating. When you registered you were automatically sent an email with instructions to activate your account; if you did not receive the email then check that your email address is valid. One reason activation is used is to reduce the possibility of rogue users abusing the board anonymously. If you are sure the email address you used is valid then try contacting the board administrator. Back to top |
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| I registered in the past but cannot log in anymore! The most likely reasons for this are: you entered an incorrect username or password (check the email you were sent when you first registered) or the administrator has deleted your account for some reason. Try registering again and get involved in discussions. Back to top |
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| User Preferences and settings |
| How do I change my settings? All your settings (if you are registered) are stored in the database. To edit them click the Profile link shown at the top of pages. This will allow you to change all your settings. Back to top |
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| The times are not correct! The times are almost certainly correct; however, what you may be seeing are times displayed in a timezone different from the one you are in. If this is the case, you should change your profile setting for the timezone to match your particular area, e.g. London, Paris, New York, Sydney, etc. Back to top |
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| I changed the timezone and the time is still wrong! If you are sure you have set the timezone correctly and the time is still different, the most likely answer is daylight savings time (or summer time as it is known in the UK and other places). Back to top |
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| When I click the email link for a user it asks me to log in. Sorry, but only registered users can send email to people via the built-in email form. Back to top |
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| Posting Issues |
| How do I post a topic in a forum? Easy -- click the relevant button on either the forum or topic screens. You need to register before you can post a message. Back to top |
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| How do I edit or delete a post? Unless you are the board admin or forum moderator you can only edit or delete your own posts. Please note that normal users cannot delete a post once someone has replied. Back to top |
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| How do I create a poll? Creating a poll is easy -- when you post a new topic (or edit the first post of a topic, if you have permission) you should see a Add Poll form below the main posting box. If you cannot see this then you probably do not have rights to create polls. You should enter a title for the poll and then at least two options -- to set an option type in the poll question and click the Add option button. You can also set a time limit for the poll, 0 being an infinite amount. There will be a limit to the number of options you can list. Back to top |
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| How do I edit or delete a poll? As with posts, polls can only be edited by the original poster, a moderator, or board administrator. Back to top |
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| Why can't I access a forum? Some forums may be limited to certain users or groups. To view, read, post, etc. you need special authorization which only the forum moderator or administrator can grant. Back to top |
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| Why can't I vote in polls? Only registered users can vote in polls. Back to top |
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| Formatting and Topic Types |
| What is BBCode? BBCode is a special implementation of HTML. BBCode itself is similar in style to HTML: tags are enclosed in square braces [ and ] rather than < and > and it offers greater control over what and how something is displayed. Back to top |
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| Can I use HTML? No. Back to top |
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| What are Smileys? Smileys, or Emoticons, are small graphical images which can be used to express some feeling using a short code, e.g. :) means happy, :( means sad. The full list of emoticons can be seen via the posting form. Try not to overuse smileys, though, as they can quickly render a post unreadable and a moderator may decide to edit them out or remove the post altogether. Back to top |
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| Can I post Images? No. Back to top |
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| What are Announcements? Announcements often contain important information and you should read them as soon as possible. Announcements appear at the top of every page in the forum to which they are posted. Back to top |
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| What are Sticky topics? Sticky topics appear below any announcements in viewforum and only on the first page. They are often quite important so you should read them where possible. Back to top |
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| What are Locked topics? Locked topics are set this way by either the forum moderator or board administrator. You cannot reply to locked topics and any poll contained inside is automatically ended. Back to top |
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| User Levels and Groups |
| What are Administrators? Administrators are people assigned the highest level of control over the entire board. They can control all facets of board operation which include setting permissions, banning users, creating usergroups or moderators, etc. Back to top |
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| What are Moderators? Moderators are individuals (or groups of individuals) whose job it is to look after the running of the forums from day to day. They have the power to edit or delete posts and lock, unlock, move, delete and split topics in the forum they moderate. Generally moderators are there to prevent people going off-topic or posting abusive or offensive material. Back to top |
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| What are Usergroups? Usergroups are a way in which administrators can group users. Each each group can be assigned individual access rights. This makes it easy for administrators to set up several users as moderators of a forum, or to give them access to a private forum, etc. Back to top |
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| How do I join a Usergroup? To join a usergroup click the usergroup link on the page header (dependent on template design) and you can then view all usergroups. Not all groups are open access -- some are closed and some may even have hidden memberships. If the board is open then you can request to join it by clicking the appropriate button. The user group moderator will need to approve your request. Back to top |
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| Private Messaging |
| I cannot send private messages! There are three reasons for this; you are not registered and/or not logged on, or the administrator has prevented you individually from sending messages. If it is the latter case you should try asking the administrator why. Back to top |
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| I keep getting unwanted private messages! If you keep receiving unwanted private messages from someone, inform the board administrator -- they have the power to prevent a user from sending private messages at all. Back to top |
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| I have received a spamming or abusive email from someone on this board! We are sorry to hear that. The email form feature of this board includes safeguards to track users who send such posts. You should email the board administrator with a full copy of the email you received and it is very important this include the headers (these list details of the user that sent the email). They can then take action. Back to top |
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| phpBB 2 Issues |
| Who wrote this bulletin board? This software (in its unmodified form) is produced, released and is copyrighted phpBB Group. It is made available under the GNU General Public License and may be freely distributed; see link for more details Back to top |
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| Whom do I contact about abusive and/or legal matters related to this board? You should contact the administrator of this board. Back to top |
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